Unnaaty is a small business from the UK which is on a mission to create equal opportunities for those challenging various kinds of disabilities. Unnaaty offers a range of organic bath, body and home fragrance products that are made by those who are marginalised.
We at Unnaaty hope that you will love your purchase however, if you would like to return the products for any reason, write an email to us at firstname.lastname@example.org within 30 days of the product been delivered to you and a member of our team will be there to assist you throughout the process and make it hassle free for you at every step.
If 30 days have gone by since your purchase, unfortunately we would not be able to offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned because of their intimate or sanitary nature for example, earrings.
Additional non-returnable and non-refundable items: Gift cards
To complete your return, we would require a receipt or proof of purchase attached to the return request email.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If the refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 working days.
We do not accept cancellations.