This privacy notice explains what happens to the personal information you give us in relation to Legacy Marketplace (which we’ll refer to as the "Site", “We”, “Us”) when you use any of our services. It also explains the choices you have about the data we hold about you.
As a sustainable business, at Legacy Marketplace, we are committed to protecting your personal information and your right to privacy. We believe in transparency, and we’re committed to being upfront about our privacy practises, including how we treat your personal information.
1. Why do we process your information and what lawful basis are we relying on to do so?
We are committed to protecting and respecting your privacy, we use the contact details that you have provided to administer your account and to provide the Services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you.
By accepting the Terms and Conditions you confirm that you have read and understood this policy, including how and why we use your information. If you do not want us to collect or process your personal information in the ways described in this policy, you should not use the Services.
By using the Site, you acknowledge that we will use your information in any country where we operate. Please be aware that the privacy laws and standards in certain countries, including the rights of authorities to access your personal information, may differ from those that apply in the country in which you reside. We will transfer personal information only to those countries to which we are permitted by law to transfer personal information.
By selecting the checkbox on the registration form, you have opted to allow us to use the contact details that you have provided, to inform you about our updates, products, and services available on the Site, and to send you our newsletter. We contact you for this purpose based on your consent to do so. You can withdraw your consent to this marketing at any point by selecting the “Unsubscribe” button on our emails.
2. Information Collected or Received
In the course of providing our Services, we collect or receive your personal information in a few different ways. We obtain the categories of personal information listed below from the following sources:
Often, you choose what information to provide, but sometimes we require certain information to provide you the Services.
Registration, Account Setup, Service Usage: In order to use the Services, you will need to submit a valid email address. If you register, you will need to submit a name associated with your account. You may modify that name through your account settings. You need to provide this information to enable us to provide you with the Services. Additional information, such as a shop name, billing and payment information (including billing contact name, address, telephone number, credit card information), a telephone number, and/or a physical postal address, may be necessary in order for us to provide a particular service. For example, we need a physical postal address if you are buying something on the Site for delivery. As a supplier, we require your full name, date of birth, bank account information, credit card information, and/or other proof of identification in order to verify your identity, provide this service to you, and comply with applicable law.
For both buyers and suppliers, we require this information from you in order to provide you with the Services (including, to verify ownership of an account, to mitigate fraud and abuse, to comply with regulatory obligations, or to complete a transaction as a buyer or supplier). We may store credit card information and other information provided to us during checkout, for billing and payment purposes, and to process your transaction.
We may contact individual suppliers confidentially to request more information about their business or items listed through the Site, or may request information from buyers to ensure compliance with our policies and applicable law.
Profile: You may provide your name and other personal information (such as birthday, gender, location) in connection with your account and activity. You can edit or remove this information through your account settings. The name associated with your account (which you may modify in your account settings) is publicly displayed and connected to your activity. Other members may see the date you joined; ratings, reviews, and information relating to items you review.
For suppliers, we may collect and use information about you so as to feature you in marketing materials and to feature you on and off the platform. From time to time, we may also ask you about certain demographic information, such as your race, ethnicity, sexual orientation, or gender identity, in relation to specific marketing and advocacy projects and campaigns. Providing this demographic information is entirely voluntary and at the time we ask we will also seek your consent to use it.
Automated Information: We automatically receive and record information from your browser or your mobile device when you visit the Site, such as your IP address or unique device identifier, cookies, and data about which pages you visit and how you interact with those pages in order to allow us to operate and provide the Services. This information is collected automatically.
We also automatically collect device-specific information when you access or use our Services. This information can include information such as the hardware model, operating system information, app version, app usage and debugging information, browser information, IP address, and device identifiers.
Data from Advertising and Marketing Partners: We receive information from our advertising and marketing partners about you. This information can include attribution information via cookies and UTM tags in URLs to determine where a visit comes from, responses to marketing emails and advertisements, responses to offers, and audience information from partners with whom you have given consent to share that information with us.
Location Information: We collect information about your use of the Services for advertising, for analytics, to serve content, and to protect the Services. This can include your IP address, browser information (including referrers), and device information.
Analytics Information: We use data analytics software to ensure Site functionality and to improve the Services. This software records information such as how often you visit the Site, what happens within the Site, aggregated usage, performance data, and Site errors, and debugging information. We do not link the information we store within the analytics software to any personally identifiable information. We also use Google Analytics to help us understand how the Site is used--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Non-Member Information: We obtain information (for example, IP address) about a person who is not yet a registered (a “non-member”) in connection with certain features, such as when a non-member chooses to subscribe to our newsletter, a member invites a non-member to visit the Site, a member uploads non-member information using the contact uploader feature or a non-member engages in a transaction. Non-member information is used only for the purposes disclosed when it was submitted to the Site.
3. Messages from us
On occasion, we will need to contact you. Primarily, these messages are delivered by email, SMS, or phone call for a variety of reasons, including marketing, transactions, and service update purposes. You can opt-out of receiving marketing communications via email by following the unsubscribe link in any marketing email you receive. To ensure you properly receive notifications, we will need to collect certain information about your device, such as operating system and user identification information. Every account is required to keep a valid email address on file to receive messages. We may also contact you by telephone to provide support or for transaction-related purposes.
Some messages from us are service-related and necessary. You understand and agree that we can send you non-marketing emails, messages, such as those related to transactions, your account, security, or product changes.
4. Information Uses, Sharing and Disclosure
We respect your privacy. We will not disclose your name, email address, or other personal information to third parties without your consent, except as specified in this policy.
When you access or use the Services, we collect, use, share, and otherwise process your personal information for the purposes described in this policy. We rely on a number of legal bases to use your information in these ways. These legal bases include where:
We may advertise our Services through a variety of different mediums and rely on your consent to do so off-site. As part of this, we may work with advertising partners such as Facebook, Google, and other partners. These partners have their own privacy policies and consent mechanisms for their customers. You may see the privacy policies and privacy choices for these partners and the information you share with them.
We may also use first-party data (e.g. your prior shopping and browsing patterns on our Site) and may combine it with other data collected from you, such as your location, or publicly available information, to permit us to create targeted audiences based on your known or inferred demographic and/or interests to provide you with more relevant and useful advertising on our site, in our direct marketing channels (like email), or with our off-site marketing partners, like Google and Facebook, subject to their terms and privacy notice you agreed to with such partners.
Our Legitimate Interests
Where we process your information on the basis of legitimate interests, we do so as follows:
Providing and Improving our Services: We use your information to improve and customise our Services, including sharing your information for such purposes, and we do so as it is necessary to pursue our legitimate interests of improving our Services for our users. This is also necessary to enable us to pursue our legitimate interests in understanding how our Services are being used and to explore and unlock ways to develop and grow our business. It is also necessary to allow us to pursue our legitimate interests in improving our Services, efficiency, interest in Services for users, and obtaining insights into usage patterns of our Services.
Providing Marketing Communications: We rely on our legitimate interest to send you marketing messages.
Keeping our Services Safe and Secure: This includes enhancing the protection of our community against spam, harassment, intellectual property infringement, crime, and security risks of all kinds. We use your information to provide and improve the Services, for billing and payments, for identification and authentication, and general research and aggregate reporting.
Buying and Selling: As part of the buying and selling process, we will facilitate the sharing of information between the two members involved in the transaction. This can also involve us sharing your information with some of our third party partners such as our delivery and payment partners to enable us to provide the Service to you. Such partners will process your personal information in accordance with their own privacy policies.
Site Customisation: We may learn about the types of products that you are interested in from your browsing and purchasing behaviour and use such information to suggest potential purchases as a result.
Legal and Safety: We may also retain, preserve, or release your personal information to a third party in the following limited circumstances: in response to lawful requests by public authorities; to protect, establish, or exercise our legal rights or defend against impending or asserted legal claims, including to collect a debt or a material violation of our policies (including our Intellectual Property Policy); to comply with a court order, legal process, regulation, or other legal requirements; or when we believe in good faith that such disclosure is reasonably necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities.
Aggregated Information: We may share demographic information with business partners, but it will be aggregated and de-personalised so that personal information is not revealed.
Service Providers: We also need to engage third-party companies and individuals (such as research companies, and analytics and security providers) to help us operate, provide, and market the Services. These third parties have only limited access to your information, may use your information only to perform these tasks on our behalf, and are obligated to us not to disclose or use your information for other purposes.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and after it is received.
Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we can't guarantee its absolute security.
Your account information is protected by a password. It is important that you protect against unauthorised access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the Services.
We will retain your information only for as long as is necessary, for as long as your account is active, or as needed to provide the Services to you. If you no longer want us to use your information to provide the Services to you, you may close your account. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue obligations), resolve disputes or enforce our agreements. In addition, our suppliers may also be required to retain and use your information in order to comply with their own legal obligations.
7. Your Rights & Choices
Your rights under the General Data Protection Regulation
You have several rights under data protection legislation which are detailed below. If you would like to exercise any of these rights, contact us: email@example.com. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Right to be informed
You have the right to be informed about how we are using your data. If you think we are doing something with your information that we have not told you about in this Privacy Notice, please let us know.
You can find information about the lawful conditions for processing that we rely on to collect and hold your information at www.ico.org.uk
Right of access
You have the right to request a copy of the information that we hold about you.
Right of objection, rectification, erasure and restriction
If you think that the information that we hold about you is inaccurate or incomplete, you have a right to request that it be rectified.
If you think that we are holding information about you without a compelling reason or legal justification for doing so, you have a right to request that it be removed completely from our records, or that processing is restricted. Please note where we have a legal justification for keeping the record, we are not required to remove it.
Right to data portability
You have the right to request a copy of some of your data in a structured, commonly used and machine readable format. You also have the right to request that this information is transferred directly to another organisation, but only where that is technically feasible.
Right to lodge a complaint with a supervisory authority
8. Your Responsibilities
If you are a supplier and use our Site, you are responsible for protecting members’ personal information you receive or process, and you must comply with all relevant legal requirements. This includes applicable data protection and privacy laws that govern the ways in which you can use user information.
We may amend or update this policy from time to time. We encourage you to check back regularly and review any updates.
10. Contact us
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, you may contact the regulator: