Shipped in cardboard envelopes

CONTACT FOR RETURNS : marketplace@legacy-events.com. Our return policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.  Returns process : When returning products please do the following: (a) email us first to explain the reason why you either: (i) wish to return your product or cancel your order; or (ii) the reason why you believe your product is faulty. (b) return your product with a note including details of your name, contact details, order reference number. Doing this assists us in giving you a quicker reply when we receive the product when organising a possible replacement or refund. Your product must be returned unused and, where possible, in the original packaging. Please therefore keep the original packaging until you are certain you wish to keep your product. If you do not retain your original packaging please use similar packaging that will provide similar protection as your product must be received by us “as new” and in a condition for resale.  Return costs:  shipping costs will only be refunded if the product is faulty. We are unable to accept responsibility for any parcels returned to us until we safely receive them. Where the delivery of an order is refused, we reserve the right to deduct from the refund both the original delivery cost plus the cost of returning the goods to us. REFUND: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Then your refund will be processed, and credit will automatically be applied to your credit card or original method of payment, within 5-working days.

You can cancel your order if it has not been shipped yet.