We're conscious of the impact of any packaging on the environment and take many things into account when choosing an Odylique product's jar or bottle. These factors include how quickly a product is likely to be used up (e.g. shampoo vs a moisturiser), how far the packaging has to travel to us, its carbon footprint in onward transit, where the product is likely to be used (safety considerations), how best to protect the product, and ease of use.

We choose glass or plastic containers depending on the outcome of this.

But there is one overarching theme - every single bit of packaging must be entirely recyclable.

Wherever possible we use recycled material. For example, all our 200ml & 500ml bottles, 50g & 175g jars and deodorant roll-ons are made from 100% recycled plastic. More will follow soon. We are also launching a new range in 2020 with tubes made from sugar-cane plastic.

Almost half of our bottles and jars are made in the UK. To reduce the carbon footprint from transport, we source our packaging in Europe (currently 98% of our packaging is European-made and we're striving for 100%. Our product boxes are UK-made by certified carbon neutral printers. Our gift boxes are UK made from recycled card and not printed, so you can use them again and again.

Plastic vs Glass

Why does Odylique still use plastic?

A major consideration is safety – we choose plastic over glass for shampoo and wash products because of the risk of glass shattering in showers and bathrooms.

Another consideration is transport weight – most good cosmetic glass containers come from outside the UK. That increases their carbon footprint, particularly for frequent use products. Our shampoo bottles and plastic jars are made just a few miles from our eco-factory in Suffolk, so travel very little to reach us. They’re also made from 50% recycled material (old milk bottles in fact!).

Recyclability is very key – all of our packaging is recyclable, and recycling is crucial to cut the aforementioned pollution. There’s also the energy consideration – glass takes a lot more energy to recycle than plastic.

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Cancellation Policy